Support
Export, sync & automate your Apple Health data.
Need a hand? Most answers are below. If you're still stuck — or want a feature or data type added — just email us. We read every message.
Include your device model and iOS/macOS version for the fastest help.
Getting started
Is Healthcove a subscription?
No. Browsing your data, charts, insights, manual export, and import are free. Pro starts with a 7-day free trial; after that it is a single one-time purchase (no subscription, no account) — pay once, keep it forever. Because it is a standard non-consumable purchase, anything you have bought stays unlocked.
What's free, and what's in Pro?
Free: dashboard, browse all your health data, charts and insights, manual export (JSON, CSV, Markdown for AI chats, GPX, TCX, FIT), and import on iPhone and Mac.
Pro: HTML / PDF health reports, automations (REST API, MQTT, Home Assistant, Calendar, file export to a folder), encrypted device-to-device LAN sync, automatic background sync, and the Local API and local assistant (MCP) server.
How do I export my health data?
Open the Export tab, choose the data types and date range you want, pick a format (JSON, CSV, Markdown, GPX, TCX, or FIT), and tap Export. Then share or save the file anywhere with the system share sheet. GPX, TCX and FIT exports keep your heart rate alongside the route — TCX and FIT also import cleanly into Strava, Garmin Connect, and HealthFit. Pro adds shareable HTML and PDF health reports.
Can I import an Apple Health export or a JSON / CSV file?
Yes. Open Export → Import Data on iPhone or Mac and choose the file: an Apple Health export.xml (or the zip Health produces), or a JSON / CSV file Healthcove exported. On iPhone you can also turn on “Also add to Apple Health” to write the imported records into Health — that is the only time the app ever writes to Health.
Healthcove only sees my recent history (iOS 27)
iOS 27 lets you share only recent Health history with an app instead of everything. If you chose that, Healthcove shows a notice in Settings → Sync Settings naming the earliest date it can see. Widen the sharing in the Health app and Healthcove picks up the older data automatically on its next sync.
Sync & transfer
How do I sync to my Mac or a new iPhone?
Both devices need to be on the same Wi-Fi network. On the iPhone open Settings → Pair Device to show a 6-digit code; on the Mac (or the other iPhone) enter that code to pair. Transfers are encrypted end-to-end (TLS) and go directly between your devices — nothing is uploaded to any server. This is a Pro feature.
LAN sync isn't connecting — what should I check?
Confirm both devices are on the same Wi-Fi (not Guest/cellular), both are unlocked, and Local Network permission is allowed for Healthcove (iOS Settings → Healthcove). Client-isolation on some routers/Guest networks blocks device-to-device traffic. If pairing was set up previously and now fails, remove the paired device and pair again.
Does it work on Mac?
Yes — Healthcove is a native macOS app. Because Apple Health data itself lives on iPhone, the Mac shows the data you've synced or imported, and can export and import files.
Automations & Home Assistant
How do I send Apple Health into Home Assistant, MQTT, or a REST API?
Open Settings → Automations (Pro), add an automation, and choose Home Assistant, MQTT, REST API, Calendar, or file export. Set it to run every 15 minutes, hourly, every 6 hours, daily, or whenever new data arrives. The Home Assistant target posts sensors directly to your HA instance with a long-lived access token; the MQTT target publishes each run as one JSON document for brokers, Node-RED or Telegraf, and from version 1.2.3 its Auto-Discovery option registers one retained sensor per type in Home Assistant for you (delete the device in Home Assistant's MQTT integration to remove them; retained values stay on the broker until overwritten). Step-by-step setup is in the Home Assistant guide.
The Home Assistant app now has Apple Health sensors. When is Healthcove the better fit?
Since August 2026 the official Home Assistant iOS app can expose about 29 Apple Health metrics as sensors (steps, heart rate, HRV, SpO2, weight, blood pressure, sleep stages and more). If those cover you, use them — they are free and native. Healthcove is for what they don't do: the other ~150 Health data types (workouts, ECG, medications, nutrition, and so on), history rather than just the current value (it sends the samples or hourly / daily / weekly aggregates, and can backfill everything on the first run), and targets other than Home Assistant, such as MQTT brokers, InfluxDB or any REST endpoint.
Can I use Healthcove with an AI assistant?
Two ways. The free Markdown export (and its one-tap Copy for AI) produces a compact, dated summary sized to paste into any AI chat — you decide what to share and where. Pro adds a local Model Context Protocol (MCP) server so an assistant you already run can query your data directly: on the Mac it reads the data synced from your iPhone and works while the phone is away; on iPhone it answers over your local network to clients holding your access token. Set-up snippets are in Settings → Local API (iPhone) and Settings → AI Assistants (Mac). Healthcove itself contains no AI and never contacts any AI service.
Which data types can I automate or export?
182 Apple Health types across activity, heart, vitals, body measurements, nutrition, sleep, and workouts — including HRV and fine-grained samples.
Purchases & privacy
How do I restore my purchase?
On a new device or after reinstalling, open any Pro feature to reach the upgrade screen and tap Restore Purchase. Pro unlocks on every device signed in to the same Apple ID.
Is my health data private?
Completely. Healthcove has no accounts, no analytics, and no cloud. Your health data never leaves your devices except when you export a file or sync directly to your own device over your local network. See our Privacy Policy.
I'd like a feature, a new data type, or found a bug.
Use the form below or email healthcove@timetapapp.com — feature and data-type requests genuinely shape the roadmap.